Privacy Policy

1. Introduction

Standard Supply Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website standardsupplygroup.com or place an order with us.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: Full name, company name, email address, phone number, and password when you create an account.
• Order information: Shipping address, billing address, and order details when you place an order.
• Payment information: Payment card details are processed securely by Stripe, Inc. We do not store full card numbers on our servers. We only retain the last four digits of your card, card brand, and expiration date for order reference purposes.
• Communications: Any messages or inquiries you send to us.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create and maintain your account
• Communicate with you about orders, account updates, and customer service
• Comply with legal obligations
• Prevent fraudulent transactions and monitor against theft

4. Payment Processing

All payment transactions are processed through Stripe, Inc., a PCI-compliant payment processor. Your card information is encrypted and transmitted directly to Stripe — it never passes through or is stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We share information with trusted third-party service providers who assist us in operating our website and fulfilling orders (including Stripe for payment processing).
• Legal requirements: We may disclose your information if required by law or in response to valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS/SSL), hashed passwords, and secure database storage. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

To exercise any of these rights, contact us at sales@standardsupplygroup.com.

9. Cookies

We use session cookies solely to maintain your logged-in state while browsing our site. We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

Our website is intended for business use only and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Standard Supply Group
43234 Business Park Drive
Temecula, CA 92590
Email: sales@standardsupplygroup.com
Phone: +1 888-497-8243